Even as memory fades, love remains.

Hi Mom currently works with Sony smart TVs running Android TV or Google TV, as well as Google TV Streamer devices. We're working to expand compatibility to other smart TV brands. If you're not sure whether your loved one's TV is compatible, join the waitlist and I'll help you figure it out personally.

You'll need a compatible Sony smart TV and a one-time setup that takes about 15 minutes. It requires downloading the Hi Mom app onto the TV and running a simple configuration step. If you're comfortable following step-by-step instructions, you can do it yourself. We'll also offer guided setup support for families who need it.

About 15 minutes from start to finish. You set it up once, and after that it runs automatically — no ongoing maintenance required.

Nothing at all. Messages appear on their TV automatically. They don't need to press a button, open an app, or do anything differently than they already do. If they're watching something when a message arrives, a gentle notification appears on screen, and Hi Mom opens by itself after a short time. The entire experience requires zero action on their part.

Yes. Hi Mom runs on the smart TV itself, not on the cable box. Your loved one can watch cable as they normally would, and when a message arrives, it will appear on screen regardless of what they're watching.

This was one of my biggest concerns when designing Hi Mom. Messages appear gently — there's no loud alert, no jarring interruption. A soft notification slides onto the screen, stays visible for about 30 seconds, then Hi Mom opens automatically to show the full message. The design is calm, warm, and uses large text that's easy to read from across the room.

The notification appears briefly over whatever they're watching, then Hi Mom opens automatically to show the message. After they've seen it — or after the TV has been idle — it returns to normal. They don't need to do anything to make this happen.

Hi Mom is designed to work without any remote interaction. Messages display automatically, rotate on their own, and require no button presses. The only time a remote is needed is for voice memos, which require pressing OK to play. Everything else is completely hands-free.

Hi Mom is designed with advanced dementia in mind. The interface is intentionally simple — large text, warm colors, one message at a time. When there are no new messages, the screen shows the day, date, time, weather, and a reminder of where home is. These small anchors can help with orientation and calm without requiring any interaction.

That's okay. That's expected. The goal of Hi Mom isn't for your loved one to remember receiving a message — it's for them to feel loved in the moment they see it. Research shows that emotional experiences leave impressions even when the specific memory does not. They may forget the message in ten minutes. The feeling it created may stay much longer.

As many as you'd like. You create a Hi Mom for your loved one and invite the whole care circle — children, grandchildren, siblings, close friends. Each person can send messages independently from their own phone or computer.

You can send text messages, photos, and voice memos. You can also send a check-in message that gives your loved one a simple way to respond — letting you know they're OK. More message types are coming.

Yes. You can write a message now and schedule it to appear at a specific time — useful for morning greetings, birthday messages, or letting them know you'll call later that day.

Hi Mom tracks when messages are delivered to the TV. You'll see delivery confirmation in the app. We're working on additional ways to help families feel confident their messages are being seen.

Yes. You can remove any message from the board at any time through the Hi Mom app. It will stop appearing on the TV immediately.

Only people you've invited to the Hi Mom care circle can send messages. Anyone in the same room as your loved one can see messages displayed on the TV — which is intentional. Hi Mom is designed to be a warm, open presence in the home, not a private inbox.

Yes. Messages, photos, and voice memos are stored securely and are only accessible to members of your care circle. We don't sell your data, share it with third parties, or use it for advertising. Ever.

No. Your loved one's Hi Mom is protected by a private share code. Only people you personally invite can join the care circle and send messages.

No. Hi Mom has no camera and no microphone. It displays messages on the TV — that's it. There is no recording, no monitoring, and no video of any kind.

Hi Mom is currently in development. I'm testing it with families and refining the experience before a wider release. Join the waitlist and I'll personally let you know when it's ready.

Pricing hasn't been finalized yet. My goal is to make Hi Mom accessible to the families who need it most. Waitlist members will be among the first to know — and will receive early access pricing.

Yes. Family members send messages through the Hi Mom app, which works on any phone or computer — no download required. It's a web app that works in your browser.

Hi Mom requires an internet connection to receive new messages. If the connection goes out temporarily, the TV will continue to show the most recently received messages and the orientation screen. New messages will appear as soon as the connection is restored.